FAQ

Q: How long does shipping take?

A: Most orders ship within 5–10 business days, depending on your location and the supplier. You’ll receive a tracking number once your order is on its way.

Q: Do you offer returns?

A: Returns are accepted only for damaged, defective, or incorrect items. Contact us within 7 days of delivery with your order number and photos. Change-of-mind returns are not accepted.

Q: When will I get my refund?

A: Refunds are processed to your original payment method within 5–10 business days after approval.

Q: Can I exchange an item?

A: Yes! If your order is damaged or incorrect, we can send a replacement at no extra cost.

Q: How can I contact customer support?

A: You can reach us via email [your email] or through our website’s contact form. We aim to respond within 24 hours.

Q: Do you ship internationally?

A: Yes, we ship worldwide. Shipping times vary depending on your location.